Q & A

Q.The BOT editor does not work. What are the operating requirements?

A.The system rquirements are as follows;
Browser:Google Chrome, Firefox, Edge, Safari
*Make sure that you have the latest version.

Q.I an worried about my privacy and security. Are my ID and password safe that used in the editor?

A.All your Login ID and password are encrypted and stored on servers so that no one can access it except you.And your privacy information are managed that comply with the PrivacyMark System.

>>Click here to learn more.<<

Q.Can I create a step with conditional branches?

A.It is surported. Please check our Document Page for more information.

>>Click here to learn more.<<

Q.Is is possible to looping the data?

A.To make Clout-BOT easier to understand, we explain our function without using technical jargon.
You can looping the data by using the group function.Please watch our document page for complete guidance.

>>Click here to learn more.<<

Q.Can I connects two strings or delete a part of text that I obtained from the input data or output data?

A.A Now you can connect strings or input datas. About deleting a part of text, We plan to correspond it in a future update.

Q.Can I calculate totals or multiply data that I obtained?

A.It is not supported in a current version.We plan to correspond it in a future update.

Q.Can I upload a file or image?

A.It is not supported in a current version.We plan to correspond it in a future update.

Q.Can I download a file or image?

A.It is not supported in a current version.We plan to correspond it in a future update.

Q.What if I use up my run time?

A.The execution of BOTs will be unavailable. However, you can extend your execution time for 10 minutes once in Free Plan, and for 30 minutes in Paid Plans for free.

Q.How can I access to internal corporate system?

A.You can access to a corporate network by using Cloud BOT Agent.

>>Click here to learn more about Cloud BOT Agent.<<

Q.How can I access to a limite the access source IP address?

A.It is not supported in a current version.We plan to use a static IP address in a future update.

Q.I can not login a website with human authentication.

A.It is not supported in a current version.We plan to correspond it in a future update.

Q.I can not login a website with multi-factor authentication

A.It is not supported in a current version.We plan to correspond it in a future update.

Q.Do you have any manual that describes how to use the Cloud-BOT?

A.Please refer to the user guidance for more information.

>>Click here for User Guidance<<